When you visit our website, we collect an anonymized version of your IP address, referer, OS, screen resolution, browser type, browser version, clicks, page visits on our website, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This data is self-hosted and not shared with third-parties. It's used to help monitor our service.
Please contact us with your name, email, purchase number or product key. Please note, the only personal data we collect are your purchase details, including your product key. This means you will no longer be able to retrieve your product key.
Our company is located in Canada. Our website/website statistics (Future Hosting Technologies LLC), payment gateway (DPD) and processors (Stripe, PayPal) are based in the United States.
Effective date: September 25, 2018
Cold Turkey Software ("us", "we", or "our") operates the https://getcoldturkey.com website (hereinafter referred to as the "Service"). We also distribute executable software under the name Cold Turkey Blocker and Cold Turkey Writer (hereinafter referred to as the "Software").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), referrer, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Our Software collects Software product keys when users activate the software, including the number of times the product key has been used. Due to the nature of how our Software and our Service interact, we may also collect Service Usage Data when our Software displays the block page.
Our Software may use user generated data or settings within the software (including block lists, schedules and other settings), but this data will NOT be shared with us or other third parties. Statistics and other data generated by our Software is also NOT collected or shared with third parties.
Cold Turkey Software uses the collected data for various purposes:
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to the USA and Canada and process it there.
Cold Turkey Software may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Matomo is an open source web analytics service that is used locally on this server. Matomo is configured to anonymise the last 2 octets of IP addresses and will retain logs for no more than 180 days.
We may use third-party Service Providers to process transactions required to purchase licenses of our Software.
Our Service and our analytics Service Provider ("Matomo") are configured to support Do Not Track ("DNT"). Our third-party Serive Provider, DPD, does not support DNT. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.